Shipping policy
Shipping
Shipping Charge
Domestic (Japan)
Free shipping for customers who buy above US$100 (without tax) inside Japan.
| All | $9.00 |
|---|
Overseas shipping
Due to changes in the European Union VAT rules, we have suspended delivery to Europe for some time from 1 July 2021.
Now, due to the spread of the corona virus worldwide, it takes time for the package to arrive. North America, Oceania and Middle East countries are currently unable to ship by postal parcel.
There are countries that customs stop the goods until the customer pays the fee.
FedEx or UPS
Free shipping for customers who buy above US$1000
| Asia | $50 |
|---|---|
| North America | $60 |
| Oceania | $65 |
| Middle East | $70 |
| Russia | $70 |
Delivery date: about 2-3 business days.
Now, due to the spread of the corona virus worldwide, it takes time for the package to arrive.
SHIPPING TIME
Post Parcel
Now, due to the spread of the corona virus worldwide, it takes time for the package to arrive.
Generally takes 7-14 business, but may take longer depending on the time of year and your region. If you have not received your item within 20 business days, please contact us. Tracking is included.
Express delivery
Now, due to the spread of the corona virus worldwide, it takes time for the package to arrive.
Generally takes 2-5 days, and uses UPS or FedEx depending on your region. However, may take longer depending on the time of year and your region. If you have not received your item within 7 business days, please contact us.Tracking is included.
PROCESSING
Processing of orders generally requires 2-3 business days, but may require longer time in some cases due to made-to-order items, inventory situation, or backlog. A notice will be sent to you when your item is shipped.
Charges other than shipping and products
Local Taxes:
The VAT / Custom Duty / Local Taxes / Import Duties are borne directly by the customer as per local laws, to be paid at the time of delivery as advised by the respective courier partner. We will not refund any such charges, if applicable during order delivery.
Custom Fee:
Depending on your country, you may need to pay a customs broker a customs fee.